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Human Resources

The Fall and Rise of the Acme Corporation

The Acme Corporation is a fictional corporation that exists in several cartoons, films and TV series, most significantly in the Lo   more...

Telesales Tips from A to Z

No matter if your staff handle inbound or outbound customer enquiries; this programme is loaded with 26 powerful techniques, skill   more...

Call Centre Success

This programme consists of two videos: Group Training Video (59 mins); a Case Studies Video (18 mins) This excelle   more...