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Human Resources

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Education

Espresso Coffee Service: Preparing and Serving Cafe Style Coffee

From espresso to cappuccino - there is more to making a great cup of coffee than simply knowing how to operate a machine. The wide   more...

Allergens and Food Safety

This program covers: what allergens are; reactions and responses; rules and regulations; the role of food manufacturers in food sa   more...

Hospitality - A Question of Attitude

The Hospitality Industry is a dynamic and rewarding source of employment for over half a million Australians. This program examine   more...

Introduction to Food and Beverage Service - Hospitality Stories Series...

This program considers the roles and responsibilities entailed in performing a variety of positions within the hospitality industr   more...

Introduction To The Front Office & Reception - Hospitality Stories Ser...

This program considers the roles and responsibilities of the duty manager, concierge and porter at a five star hotel and contrasts   more...

Knowing When to Say No - Responsible Service of Alcohol

Experienced staff working 'at the coal face' in a variety of hospitality venues, provide advice for a variety of real situations f   more...

Manual Handling in the Food Industry

This program combines interviews with OH&S practitioners and footage of applied manual handling including hazard identification, r   more...

Spick and Span: Effective Cleaning Hospitality and Tourism

Cleaning is something that many people take for granted, but in tourism and hospitality, it is a serious business. All it takes is   more...