What words come to you and your colleagues minds when they think of work? If "fulfilment", "enthusiasm" and "joy" aren’t among them, FISH! could help your organisation.

This programme is set in a fish market in Seattle where the energy is so infectious that business people spend their lunch hour just watching the action and absorbing the energy. In the video, we see the now world famous Pike Place Fish Market in action, where the fish mongers have created a more interesting, playful, profitable and energetic workplace for themselves. It’s the kind of place where you feel positive and fulfilled by the way you do your work. And it is good for business!

The Key Learning Points:

The FISH! Philosophy:

• Play - have fun, enjoy yourself, be spontaneous and creative
• Make their Day - do something special for your customers and colleagues
• Be There - be totally focused on the moment and on the person or task with which you are engaged
• Choose Your Attitude - accept full responsibility for all of your choices, even your attitude at work